![]() Thanks again for taking the time to help me it is much appreciated. I have noticed that I gave the wrong PC model number the correct one is XPS 400/Dimension 9150 If it is a USB Port issue, can it be checked? how can it be corrected? I have tried different USB ports, the Scanner works perfectly but the Printer does not work!! I did remember yesterday that early last week, I did unplug the printer's USB cable while it was switched on and my computer suddenly crashed and went into a scrolling check (don't know the name for this auto-action).Īny possibility I have damaged the USB cable?Īlthough I don't understand why the Scanner from the same piece of equipment is working fine, using the same USB cable. ![]() Microsoft does not guarantee the accuracy of this information. Please Note: Since the website is not hosted by Microsoft, the link may change without notice. ![]() Hi, After checking the Dell site, I found there is no Windows 7 driver for Printer 964 (Photo All-in-One).I have checked all the Drivers, they are all up to date. help installing dell 964 printer on dell inspiron windows7 I have done many trouble shootings, and I always get the message that the printer is properly installed. Following Rick's instructions, I have uninstall and reinstalled Printer and Driver many times and nothing has changed, other than I don't get the Spooler error message which I did get once at the beginning.
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